Mostly our orders are dispatched within 3 - 5 days, however if a product is temporarily out of stock, you will be informed by our customer support via phone or email.
Please note that the above mentioned delivery timings are estimates and not guaranteed.
If you wish to make any changes to the order you have placed or cancel it, please let us know as soon as possible after placing the order by contacting our customer support. Orders cannot be changed or cancelled once they have been delivered.
In case of a damaged product, you are requested to inform us about it within 24 hours to claim an exchange for your purchased product. The same product will be delivered at the mentioned address by means of our free home delivery service.
Order Return / Exchange Policy
Once an order has been delivered to you but you wish to exchange it due to any of the mentioned reasons below, you may do so within 15 days after receiving the order. The accepted reasons of exchange are:
Incorrect article quantity.
Poor quality of the article.
Color and design differs from the displayed product.
Size and dimensions of the article are different than as communicated.
If you claim for an exchange of your purchased product, a replacement product will be dispatched right after the original item has been received by our team. Delivery charges for the replacement will be borne by the customer.
Or you can come to any of our outlets with the original invoice of the order.
The exchanged goods must be in new condition and returned in original packaging along with all the included accessories.
Information regarding online shopping
We always try to make sure that the descriptions and the listed prices provided on our website are regularly updated. However, mistakes are inevitable and may occur at a few instances. Therefore, in case we discover any error that has affected your order, we will notify you about it directly. You are also advised to keep in mind that purchasing goods self reflection essay example through the internet gives you a different experience in comparison to purchasing them from a brand’s physical retail outlet or store.
For this, you must be aware of the following: